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Shipping costs
Shipping by DHL
For standard shipping by DHL we charge a flat rate of:
Germany EUR 2.95Austria EUR 5.95Great Britain EUR 19.95
EU countries EUR 14.95
Switzerland EUR 14.95
All countries outside the EU EUR 29,95
For deliveries to Switzerland and other countries outside the EU we also do NOT charge VAT. This will be deducted before the order is completed. Please note, however, that when importing into countries outside the EU, additional customs duties and other charges may be incurred, which vary from country to country and must be paid by the customer upon delivery. You can find out the amount of any such duties and taxes at your local customs office.
Should partial deliveries be necessary for faster processing, you will of course not incur any additional shipping costs.
Shipping by UPS Express
When shipping by UPS Express, your package will be prioritized after payment is received. For orders placed on working days before 13 o'clock we will even ship your package the same day. The delivery will take place 1 working day after dispatch. This service costs 15 Euro per order and is only available for orders from Germany.
For further information please contact our customer service on 089/ 147 27 690 (landline at local rates, mobile phone depending on provider) or support@mamarella.com.
